Privacy Policy

1. Introduction

Interloc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our conversational AI services and visit our website.

2. Information We Collect

2.1 Information You Provide

• Email address when you join our waitlist
• Company information when you create an account
• Chat conversations with the Interloc assistant
• Configuration data including pricing logic and business parameters
• Contact information for customer support

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our conversational AI services
• Process and deliver instant quotes based on your pricing logic
• Improve and personalize user experience
• Send service updates and marketing communications (with consent)
• Analyze usage patterns to enhance our platform
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who help us operate our business
• Business Partners: With your consent, to integrate with your existing systems
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We never sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication protocols
• Secure hosting infrastructure

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Chat conversation data is retained for service improvement purposes and can be deleted upon request. Account information is retained until you close your account.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct or update inaccurate information
• Delete your account and associated data
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request data portability where applicable

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings, though this may affect functionality.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not sell).

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.